SHIPPING & DELIVERY
JUST SALWARS'S SHIPPING POLICY
We strive to deliver products purchased from JUST SALWARS in excellent condition and in the fastest time possible. For all purchases, we will deliver the order to your doorstep free of cost. If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
If you return an order delivered to you, and if you want Just Salwars’s logistics team to pick up your return, we’ll debit the original shipping charges billed by our logistics provider from your account. However if you self-ship your returns, you will not be reimbursed based on JUST SALWARS's My Merchandise Return Policy.
How long will it take to receive the ordered products?
We attempt to process every order and ship within 24 hrs. Exact shipping time depends on the availability of certain products and will be communicated during the process of ordering. Depending on the shipping address within India, post ordering, this should take 5-7 days overall to get delivered. In some rare cases, due to delivery address accessibility issues, it may take longer to receive the shipment.
Does JUST SALWARS deliver products outside India?
JUST SALWARS does not deliver products outside India. You can place an order on our website from anywhere in the world; however please ensure that the delivery address is within India.
How do I know if my area is serviceable or not?
If you want to know whether your area is serviceable or not, you can call us at +91-44-45495717 and provide your PIN code. We will inform you about the serviceability.
I ordered from JUST SALWARS before, and it was delivered to my PIN code; but now I am not able to place an order to my address!
There are some PIN codes which were serviced by JUST SALWARS earlier, but are unserviceable now due to courier issues. If you are trying to place an order using one of these PIN codes, we will not be able to take your order. You may provide a different address with a serviceable PIN code in order to successfully place your order. Please contact our Customer Care at +91-44-45495717 to know which PIN codes are serviceable.
On JUST SALWARS's website, it says 24 Hours Dispatch, but it takes much longer to deliver. Why?
Orders are processed and shipped out of our Warehouse within 24 hours. After dispatch, it may take 5-7 business days for the order to be delivered to its delivery address.
What will be the mode of delivery?
JUST SALWARS has partnered with Blue Dart and DTDC for shipment of products in India. Depending upon your location and reach, we also employ other domestic but reliable service providers to deliver products